Hide IP Support

Answers to your questions, support and assistance can be obtained using the following opportunities:

Online Help

Read online hide IP documentation provided with NetConceal Anonymity Shield. Documentation covers basic and advanced usage as well as brief technology introduction to fake IP address usage.

Support

Please send question to support at netconceal dot com

Response time: We try to respond as fast as possible, but please give us a maximum of 8-10 hours for initial response. Faster response is given 2-6 pm EST.

FAQ

Regularly updated and holds answers on most popular questions about NetConceal Anonymity Shield.

Most popular questions:

• I see my real IP instead of faked one under NetConceal Anonymity Shield. What happened?
• How to verify that my IP address is hidden?
• I´m using personal desktop firewall software (such as Windows XP Firewall or Outpost firewall). How to configure it for proper NetConceal Anonymity Shield operation?